This Privacy Policy explains how your personal information is collected, used, and protected when you use the services provided by Talk BirchBy using this website or booking services, you agree to the terms of this Privacy Policy.
1. Information Collected
I may collect the following types of information:
- Personal Information
- Name
- Email address
- Phone number
- Any information you provide through the client intake form
- Payment Information- Payments are processed through third-party providers. I do not store your full payment details.
- Sensitive Personal Information- During coaching sessions or therapy, you may voluntarily share personal, emotional, or psychological information. This may include sensitive personal data.
2. How Your Information Is Used
Your information may be used to:
- Provide therapy or coaching services
- Communicate with you
- Schedule and manage sessions
- Process payments
- Maintain necessary records
- Improve services and client experience
3. Confidentiality
All personal and session-related information is treated as confidential. For therapy clients (India), confidentiality is maintained in accordance with professional and ethical standards, with exceptions where disclosure is required by law or where there is risk of harm to self or others.
4. Data Protection
Reasonable administrative and technical measures are taken to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.
5. Third-Party Services
I may use trusted third-party tools to operate my services, including:
- Video platforms (e.g., Google meet)
- Payment processors (e.g., PayPal, Wise)
- Scheduling tools (e.g., Calendly)
- Email communication toolsThese third parties may process your data according to their own privacy policies.
6. International Data Transfers
If you are accessing services from outside India, you understand and agree that your information may be transferred to and processed in India.
7. Data Retention
Your information is retained only for as long as necessary to:
- Provide services
- Comply with legal, ethical, and professional obligations
8. Cookies and website usage
This website may use basic cookies or analytics tools to improve user experience and understand website usage. You can control cookie settings through your browser.
9. Updates
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.
10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: sanjanakumar@talkbirch.com
